Centergy®
- Thousands of Agents. One Contact Center. Globally
Our history of powering large, distributed contact centers is unmatched. For decades we've supported the high-volume, high-uptime contact center needs of the world's largest companies, powering as many as 50,000 agents distributed across multiple sites. No one's contact center solution can scale like ours can. Able to handle more than 1.5 million busy-hour call completions (BHCC) – many times greater than our closest competitor - Centergy delivers the horsepower to drive your distributed center.
Centergy provides seamless service uniting main call centers, satellite centers and your at-home agents allowing agents to make smooth transfers, share information and work as a team.